New Zealand All of Government Consultancy


Price Perrott is approved as a Tier 3 provider under the MBIE All of Government Consultancy Services Business and Finance solution. Eligible New Zealand public sector agencies can use All of Government contracts to procure consultancy services from a list of approved panel providers.

We're an approved panel provider in five Business and Finance consulting categories. Click on a heading below to see more information about our expertise and services in each category.


We provide:

  Independent quality assurance
  Other quality assurance and advice

Our specialist areas of expertise include customer service operations, contact centres, complaints management, and business change programme and project management.

We're approved under the separate GCIO ICT Assurance sub-panel to provide:

  Programme Assurance
  Project Assurance

Our areas of expertise include programmes and projects in customer service operations, Customer Relationship Management (CRM), contact centres and complaints management.

We provide:

  Business Analysis and Benchmarking
  Business Change Implementation
  Business Change Planning
  Business Change Strategy - advice, development, review
  Business Process Improvement
  Customer Service Improvement
  Organisational Change Management
  Programme and Project Management

Our specialist areas of business change expertise include customer service operations, contact centres and complaints management.

We provide:

  Capability and Performance Management
  Leadership Development and Coaching
  Learning and Development

Our specialist areas of expertise include customer service operations, contact centres, complaints management, and programme and project management.

We provide:

  Operations Management Strategy - advice, development, review
  Operations Management Programme and Project Management
  Operational Procedure Definition
  Operating Model Development and Design

Our specialist areas of operational expertise include customer services, contact centres and complaints management.

About Price Perrott

An independent management consultancy in business change and performance improvement, specialising in customer service operations, contact centres and complaints.

Our strategy, delivery and assurance services improve the quality and performance of national and international clients' business operations and customer service experiences.


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