Service first podcast • Fresh insights for customer service leaders

Dr. Jason Price explores the issues and challenges that stop customer service leaders like you from delivering outstanding customer experiences – and the knowledge you need to achieve better results.

You’ll hear advice, hints, tips and guest interviews to help you learn, develop and grow as you transform your organisation’s customer experience and operational performance, by putting customer service first.



1 • Better audio on your working from home video calls

PODCAST • 15 minute listen

You can't give great customer service in a zoom meeting if customers and colleagues can't hear you!

Dr. Jason Price helps you understand how your choice of audio connection affects your video call performance, with audio tests on the typical kit those new to working from home may find themselves with.

This podcast supplements part three in our video series - "Lights, Camera, Action! Improving your video conferencing".



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